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Product demo
Built for independent community pharmacies

See PharmaTrack in action.

pharmatrack.app
PharmaTrack live round — deliveries in progress, live map
PharmaTrack Pack screen — load today's delivery round
Read the demo transcript

Okay, hello everyone. PharmaTrack demo. What we're looking at here is the staff selector.

Every delivery day starts with somebody taking responsibility for the work. The staff member logging in selects their profile. The person preparing the round is recorded from the start.

PharmaTrack helps pharmacies modernise delivery without making the day more complicated. Deliveries can be added by scanning a single label, scanning a sheet, adding a saved stop, or adding one manually by hand. I'm going to do this now and add one manually. We'll need to select the driver first. Let's do that. We'll choose the customer and add this customer to the round for the day.

Once they're added, once it's in PharmaTrack, everything is saved here. The important information stays together: who it's for, what needs to go out, any notes, and what happens next.

Today's work is now in one clear round. Before it leaves the pharmacy, the round is checked and handed over. The pharmacy knows exactly what's gone out, and the driver knows exactly what they are taking.

This is what the driver sees when they open their app. They confirm that everything is in the box before they start. If anything is missing, they can let the pharmacy know.

On the road, the driver can see each stop, important notes and directions. They record each delivery as it happens. We'll complete this one; it is a CD and needs a signature. That one is completed and confirmed.

At this stop, nobody is at home. We choose that exception. It will need to be sorted later. The driver records that straight away, adds a note, and returns it to the pharmacy.

Back in the pharmacy, this is the live operations view. The pharmacy can see everything happening in real time. If questions come up during the day, this gives them a quick and easy way to find the answer. They can sort anything that needs checking without losing it.

Nothing is retyped. Nobody has to remember the story later. The work stays visible until it's sorted.

Pulse helps the pharmacy stay one step ahead. It brings unfinished work back into view. It helps the team see where the day could run better over time. It does not take control. It makes what matters next easier to see.

Once the work is complete, the record stays here. It is easy to search for and find. If a customer, care home or team member asks what happened, the answer is just a couple of clicks away and easy to locate.

PharmaTrack puts the work after dispensing in one place. It modernises delivery today and gives teams back time. It helps pharmacies offer a stronger service to people closer to home.

Less chasing, more certainty, and more value from the same team. PharmaTrack: effortless, reliable and trusted in the moments that matter.

Why it matters

You can't control the funding. You can control the service.

Paper rounds
Phone calls
WhatsApp updates
Staff memory

Checked packing
Know what should leave before the driver goes.
Live delivery view
See what needs attention without chasing the driver.
Searchable proof
Find outcomes, notes and evidence when someone asks.
How it works

One workflow. More certainty.

01
Step 1

Pack

Make sure the right medicines are ready before the driver leaves.

Single label or full sheet Missing items flagged
PharmaTrack pack screen — today's round, choose a driver, scan options

02
Step 2

Handover

Give the driver the right round, details and delivery options.

Clear driver handover More certainty
PharmaTrack driver login

03
Step 3

Live View

See where deliveries stand without calling the driver.

Live delivery view Quicker answers
pharmatrack.app
PharmaTrack live view

04
Step 4

Exceptions

Keep missed visits, refusals and address issues visible until they are sorted.

Problems visible Properly resolved
PharmaTrack exception handling

05
Step 5

Proof

Find outcomes, notes and evidence when someone asks.

Searchable history Clear evidence
pharmatrack.app
PharmaTrack delivery records

More than delivery tracking.

PharmaTrack helps pharmacies manage the work after dispensing:

Ready Moving Needs action Keeps coming back

Beyond delivery

Customers and care homes get answers without chasing.

Connect deliveries, customer questions and care-home messages in one workflow.

Customer Connect interface
Customer Connect

Less calling. More knowing.

Customers can track deliveries, ask the pharmacy and request services from their phone.

Care Connect

Care-home messages in one place.

Care teams can check deliveries, ask questions and see pharmacy replies.

Care Connect interface

Why it's different

Real workflow · Real pharmacy routines

Most systems show what happened. PharmaTrack guides what needs to happen next.

Community pharmacy Working product Live pilot
Who it helps

Built for the whole delivery workflow.

Pharmacy teams Less chasing, fewer interruptions and less held in memory.
Drivers Clearer rounds, more confidence and more certainty at each stop.
Pharmacy owners Clearer proof, fewer loose ends and better visibility of delivery risk.
Locums and cover staff A simpler way to understand the day without relying on local paper habits.

Questions pharmacy teams often ask.

What is PharmaTrack?

PharmaTrack is a post-dispensing operations layer for community pharmacy. It connects checked packing, driver handover, delivery progress, exceptions, customer questions, care-home communication and follow-up in one clearer workflow.

Does PharmaTrack replace the PMR?

No. The PMR remains the system used to manage prescribing and dispensing. PharmaTrack begins after dispensing, helping the pharmacy manage the operational work that follows.

Does a pharmacy need care-home customers to use PharmaTrack?

No. A pharmacy can use PharmaTrack for its delivery operation on its own. Customer Connect and Care Connect can be introduced where they are useful.

What do pharmacy teams and drivers need?

PharmaTrack is web-based and designed to work across the pharmacy's computer and the driver's phone without specialist scanning hardware.

What happens during the eight-week pilot?

The pilot includes full access, founder-led setup around the pharmacy's existing routine and direct support throughout. There is no obligation to continue after the pilot.

How is information handled?

Each pharmacy's data stays separate, access is limited by role and pharmacy context, and proof photos are excluded from exports. Read the Privacy Notice, Data Protection Summary and ICO registration information.

Other systems manage the last mile.
PharmaTrack delivers the extra mile.

See it running in your pharmacy.

Join the 8-week Early Partner Pilot. We'll set PharmaTrack up around your routine and see whether it earns its place.

Book a 20-minute call